When it comes to employee recognition, a lot of thought and effort must go into the process to ensure that employees feel appreciated and valued. A key part of employee recognition is choosing the right software to help manage the process. Here are eight tips for selecting an employee recognition software:
1. Consider the type and size of your company
Not all employee recognition software is created equal. It’s important to consider the size and type of your company when selecting a recognition software. Some software is geared towards small businesses, while others are designed for larger enterprises. Make sure the software you choose can accommodate the number of employees within your business.
2. Consider your budget
Employee recognition software can be expensive, so it’s important to consider your budget before making a purchase. There are several software options available, so there’s likely one that will fit your budget. However, be sure to compare features between different software packages to ensure you’re getting the best value for your money.
3. Make sure you can customize the software to meet your needs
Employee recognition software is all about making employees feel appreciated, so it’s important that the software you choose to be customized according to your needs. If you write employee reviews, make sure the feedback feature provides detailed comments on work performance.
It’s also important that the system provides notifications when recognition awards have been added or played. Finally, if you prefer not to use email in favor of a more private system, find out what options are available with individual systems.
4. Ensure security measures are in place to protect employee details and data
Along with being customizable, anyone using employee recognition software must feel confident that their data is safe and secure. All software should come with a comprehensive security policy that spells out the steps the company takes to protect employee information.
5. Make sure the software is easy to use
Nobody wants to waste time trying to learn how to use new software, especially when they’re already busy with their job. Look for software that is easy to navigate and doesn’t require a lot of training. Most employee recognition software comes with user manuals and online tutorials, so be sure to take advantage of these resources if you have any questions about using the system.
6. Ensure the system is compatible with your current technology infrastructure
You do not want to invest in new software and then find out that it isn’t compatible with your existing systems and hardware. Be sure to talk to a company representative before making a purchase and ask about potential integration problems you may encounter with different types of software and hardware.
It is also a wise move to have someone from IT evaluate the employee recognition system before you make a purchase decision.
7. Make sure there is an easy way for employees to redeem awards online or via mobile devices
In today’s connected world, many employees prefer not to use email when requesting funds for rewards or bonuses they have received through their recognition program. If you’re looking for software that allows employees to redeem awards quickly and easily, be sure to ask about this feature before making a purchase.
Moreover, you may want to consider adding mobile device compatibility so that employees can redeem rewards on their lunch break or during a break at work. It’s also a good move to organize an event to appreciate top performers with glass or crystal trophies. This way, you motivate your employees to work better.
8. Consider customer service and support
Even the best employee recognition software can experience problems from time to time. When this happens, it’s important to have access to customer service and support that can help you resolve any issues as quickly as possible. Ask potential vendors about the availability of customer service and how long it takes for them to respond to inquiries.
Moreover, be sure to talk with reference customers and ask about their experiences with the provider’s customer service team.
Choosing the right employee recognition software is an important decision for any company. By following these quick steps, you can be sure to find a system that meets your needs and makes your employees feel appreciated.